Carlos by Carlos Shoes - Return Policy
Return Policy
Thank you for shopping with Carlos by Carlos Santana. We greatly appreciate your business. To provide you with the best service possible below are step-by-step instructions listed below for returning or exchanging an item. We look forward to doing business with you again.
- Returned or exchanged items MUST BE UNWORN, CLEAN AND IN NEW CONDITION.
- Please email us info@carlosshoes.com to notify us of your return.
- Full Price or Sale Price Items can be exchanged or returned for a full refund within 30 days of receiving the item.
- All clearance and wholesale items are FINAL SALE. This means no refunds, no website credit or exchanges.